ProductRecallNZ

    Having an efficient and effective system of withdrawing or recalling faulty product is crucial. Be confident you have a robust plan in place to manage these situations quickly and easily.

    What is a product recall?

    A product recall is any action taken to remedy a product safety issue. As a business owner, you are responsible for ensuring your products are safe for consumer use.

    You can also withdraw products when there is no public health risk, but when issues arise that may be damaging to your brand reputation.

    Our ProductRecallNZ service is an automated, 24/7, online product withdrawal and recall service that streamlines the way you manage and communicate recall and withdrawal information to those who need it, when they need it.

    Video thumbnail - click to play: What is ProductRecallNZ?

    Get recall ready

    Recommended by the Ministry for Primary Industries for its efficiency.

    1

    Register

    Sign up for ProductRecallNZ through our online portal.

    2

    Do a mock recall

    Practice the process with a simulated recall scenario.

    3

    Confirm details

    Verify your organisation's user details and you're done.

    Benefits of ProductRecallNZ

    Faster, more complete recall

    Quickly recall any faulty products with automated notifications.

    Real-time notifications

    Instant data exchange between you and your trading partners.

    Minimise stress and damage

    Reduce reputational damage with efficient recall management.

    Easy to use system

    Replace manual processes that are time consuming and error-prone.

    Mock recalls for training

    Perform practice recalls for auditing and training purposes.

    Reduced costs

    Lower the costs associated with withdrawal and recall processes.

    Video thumbnail - click to play: ProductRecallNZ - Mark Bell, Woolworths NZ

    "It's an industry solution to a very real issue. If you're looking for an industry wide, accepted solution to a legal responsibility a supplier has, then this is a quick and easy, effective solution. I'd recommend it!"

    MB
    Mark BellWoolworths New Zealand

    Businesses using ProductRecallNZ

    Woolworths NZ
    New World
    PAK'nSAVE
    FreshChoice
    SuperValue
    Foodstuffs SI
    Foodstuffs NI
    Trents
    Gilmours
    Liquorland

    ProductRecallNZ Pricing

    ProductRecallNZ is an annual subscription, with pricing based on your company's overall turnover.

    View Pricing

    All prices are GST exclusive.

    Be prepared for recalls

    Sign up for ProductRecallNZ and ensure you're ready when you need it most.